Microsoft Office 365 is a cloud-based suite of solutions that includes Exchange Online as the email and calendaring environment, as well as collaborative office applications such as Office Web Apps, Office desktop applications, Power BI, SharePoint, Teams and Microsoft Stream. Log in to Office 365 Learn more about Office 365 Office 365 Login. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. Share them with others and work together at the same time. Because Office 365 is governed by the Modern Lifecycle Policy, customers are required to stay current as per the servicing and system requirements for the product or service. This includes using Office 365 ProPlus on a Windows operating system that is currently in support. A Microsoft 365 subscription includes premium Outlook features like an ad-free interface, custom domains, enhanced security, the full desktop version of Office apps, and 1 TB of cloud storage.
-->Note
The admin center is changing. If your experience doesn't match the details presented here, see About the new Microsoft 365 admin center.
As the admin of an organization, you might have company requirements to set up email forwarding for a user's mailbox. Email forwarding lets you forward email messages sent to a user's mailbox to another user's mailbox inside or outside of your organization.
Important
You can use outbound spam filter policies to control automatic forwarding to external recipients. For more information, see Control automatic external email forwarding in Microsoft 365.
Outlook.com - Free Personal Email - Office 365 Login
Configure email forwarding
Before you set up email forwarding, note the following:
Once you set up email forwarding, only new emails sent to the from mailbox will be forwarded.
Email forwarding requires that the from account has a license. If you're setting up email forwarding because the user has left your organization, another option is to convert their mailbox to a shared mailbox. This way several people can access it. However, a shared mailbox cannot exceed 50GB.
Outlook 365 Login
You must be an Exchange administrator or Global administrator in Microsoft 365 to do these steps. For more information, see the topic About admin roles.
In the admin center, go to the Users > Active users page.
Select the name of the user whose email you want to forward to open the properties page.
On the Mail tab, select Manage email forwarding.
On the email forwarding page, select Forward all emails sent to this mailbox, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save changes.
To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.
Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.
Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.
Outlook 365 Portol
In the admin center, go to the Users > Active users page.
Select the name of the user whose email you want to forward to open the properties page.
Expand Mail settings, and then in the Email forwarding section, select Edit.
On the email forwarding page, set the toggle to On, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save.
To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.
Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.
Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.
Reference
In the admin center, go to the Users > Active users page.
Select the name of the user whose email you want to forward to open the properties page.
Expand Mail settings, and then in the Email forwarding section, select Edit.
On the email forwarding page, set the toggle to On, enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don't see this option, make sure a license is assigned to the user account. Select Save.
To forward to multiple email addresses, you can ask the user to set up a rule in Outlook to forward to the addresses. To learn more, see Use rules to automatically forward messages.
Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article.
Don't delete the account of the user who's email you're forwarding or remove their license! If you do, email forwarding will stop.